FAQs

Can I re-use my press-ons?

With adhesive tabs and proper care you can re-use your press ons as many times as you’d like.

How will you know my size?

You can purchase a sizing kit from me and email your sizes to thenaildbynae@gmail.com  or you have the option of measuring your nails yourself by following the guide we have posted on the "Sizing Guide" tab.

How long does shipping take?

Our fulfillment times depends on the design and seasonal traffic. Ready to ship orders typically ship out within 24-48 hours. Custom orders ship between 5-7 business days. Note these times are for domestic orders. International orders may take longer due to customs.

Do you offer custom orders?

Yes, you can request an order but you must send in your size, desired length and ideas of course! If you’d like for us to freestyle then you will have that option also. Place a custom order on the "Custom Order" tab. (Keep in mind, when placing a custom order that payment is due at time of inquiry. Please allow 24-48 hours for a response.)

What all comes with my order? 

Each set comes with an instruction card, a file, buffer, cuticle pusher, alcohol prep pad and the adhesive of your choice.

Do you ship internationally?

Absolutely! We’re worldwide baby! ;)


Can I cancel, return or exchange my order?

You may cancel your order within 10 hours of purchase. All press ons are unique and made to order so items are final sale. We appreciate your cooperation and understanding.